Increased Precautions We're Taking in Response to COVID-19
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Twelve Oaks Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Twelve Oaks Recovery Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Philosophy

At Twelve Oaks, our treatment philosophy is based upon the understanding that alcoholism, drug addiction and other forms of chemical dependency are treatable diseases with complex physical, behavioral, psychological, social and spiritual components.

This understanding is accompanied by the belief that successful recovery results from making many changes – and that our dedicated and experienced treatment professionals are uniquely prepared to guide clients through the transformations that will allow them to pursue happier, healthier and more productive futures.

Among the comprehensive addiction recovery services offered at Twelve Oaks are concerted efforts to help our clients develop self-esteem, establish and maintain healthy interpersonal relationships, enhance family interactions, improve vocational productivity, create realistic life goals and make healthy lifestyle adjustments.

Our Treatment Philosophies

The following principles are designed to enhance and support our clients’ progress through this life-affirming process:

    • We are dedicated to ensuring that Twelve Oaks remains a nurturing environment in which all clients collaborate with treatment professionals in an atmosphere of dignity and respect.
    • We realize that addiction impacts the entire family, and that recovery is enhanced by the presence of supportive loved ones. Our program includes an intensive family component.
    • We strive to be as cost effective as possible while delivering the highest level of care. We accept most major insurances and work closely with residents, families, partners and insurance companies in formulating a feasible treatment plan.

The Twelve Oaks Mission

It is the mission of Twelve Oaks to provide quality chemical dependency treatment to individuals served. Twelve Oaks provides treatment to adults and their family members. We are committed to rendering this treatment in an atmosphere of trust, honesty and responsibility through supportive confrontation, sharing of feelings and reality orientation and medical management.

The Twelve Oaks Vision

It is the vision of Twelve Oaks to be the provider of choice for our patients, family members, referral sources and payors. We shall strive to exceed the expectations of our customers in the provision of high quality, cost effective services.

Finally, as a proud member of CRC Health Group, we also embrace CRC’s five core values:

  • Respect– for our patients, our employees, and our community
  • Integrity– in our dealings with all those whose lives we touch
  • Accountability– to our patients and their families, and to our colleagues
  • Responsibility– for the decisions we make and the actions we take
  • Excellence – in every task we perform
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