Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Twelve Oaks Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Twelve Oaks Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

What to Bring

The Twelve Oaks addiction treatment program is patterned after the 12 steps of Alcoholics Anonymous (AA) and Narcotics Anonymous (NA). Within this pattern of treatment, an individualized treatment plan is designed based on the specific needs of each patient.

Packing List

What to bring to treatment at Twelve Oaks:

  • Patients must come to treatment with all their necessary clothes and toiletries.
    • All prescription medications for the entire stay­ in their original containers (samples are prohibited)
      • Not allowed:  narcotics, amphetamines, controlled substances, etc. or they will be destroyed
      • Please place all your medications in one bag
    • ID or Driver’s License- This will be needed to fill any medications
    • Insurance/prescription/pharmacy card and Dental insurance (or payment method for prescriptions)
    • Casual conservative clothing for one week only. 7 outfits for day wear and 7 outfits for sleeping ONLY.
    • Females:  1 piece conservative swimsuits only (if not appropriate a t-shirt will need to be worn)
    • Males:  Board shorts or swimming trunks
    • Alarm clock (without radio feature)
    • Personal toiletry items and sunscreen (no alcohol in the first 3 ingredients)
    • Pillow or blanket (if you prefer your own)
    • Journal, stationery and stamps, books
    • Umbrella, Backpack
    • Snacks may be brought in, dropped off, or mailed in; but they MUST be individually wrapped, and in their original packaging. Any snacks that are brought in partially opened will be discarded.
    • If you are a smoker, please prepare to bring a cigarette supply for the entirety of your stay (30-45 days). Cigarette packs MUST be unopened. THE ONLY WAY TO OBTAIN ADDITIONAL TOBACCO PRODUCTS IS TO HAVE FAMILY BRING THEM TO RECEPTION OR HAVE THEM MAIL MORE TO YOU WHILE IN TREATMENT. E-cigarettes are permitted. E-Juice must be in a new sealed package – no open liquids.
Prohibited Items

Prohibited Items at Twelve Oaks Recovery Center

  • Drugs / Alcohol—Patients are not allowed to purchase, possess or use legal or illegal mind/mood-altering substances including over –the-counter cough and sleep aids. No drug paraphernalia is allowed.  If you have legal or illegal mind-altering substances in your possession at the time you are admitted, you will be asked to give these to the nurse on duty.  Illegal substances will be disposed of.
  • Electronic devices including laptops, MP3 players, CDs, pagers, video games, videos, DVDs, cameras, TVs, clock radios, E-readers, (E-cigarettes may only be used in designated smoking areas)
  • Cell phones: you may want to travel with your cell phone to our facility; however, we will place it in our safe upon arrival
  • Mouthwash containing alcohol
  • Aerosols (including shaving cream; gel is permitted)
  • Over-the-counter medications
  • No torch lighters
  • Weapons and/or anything deemed so by staff
  • Paints, paint thinner/remover, turpentine, denatured alcohol, rubbing alcohol, kerosene, gasoline or Freon, fireworks, candles, incense, airplane cement, glue, or adhesives
  • Hair dyes or hair coloring products, fingernail polish and polish remover
  • Sports equipment (weights, fishing poles, baseball bats, etc.)
  • Pornography
  • Clothing: no clothing or hats with inappropriate messages or symbols which have sexual, gambling, racial, alcohol or drug references; no tank tops, yoga pants, low-cut shirts, crocheted, knitted or see through shirts; shorts higher than 4 inches above the knee
    • No two-piece bathing suits/bikinis (must be a modest one-piece swimming suit for females)
  • Perfume/cologne
  • Coolers, coffee pots, cooking devices, electric blankets and heating pads
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