Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Twelve Oaks Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Twelve Oaks Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Military and First Responder Addiction & PTSD Program Near Pensacola, Florida

Twelve Oaks Recovery Center helps active duty service members, first responders, retirees, and Veterans struggling with PTSD and trauma build a strong foundation for long-term recovery by providing flexible programming. Our expert, compassionate staff is dedicated to our mission of providing quality PTSD treatment to our patients in an atmosphere of trust, honesty, and responsibility.

Twelve Oaks is Privileged to Support U.S. Service Members & First Responders

Twelve Oaks has had the honor of working with active duty service members, first responders, retirees, Veterans, and their adult and adolescent beneficiaries since 1993 when they became a TRICARE-certified Substance Use Disorder Rehabilitation Facility (SUDRF).

Since 2008 Twelve Oaks Recovery Center has assisted more than 1,500 U.S. service members and first responders and their families on their journey to recovery who struggle with addiction and drug dependency, the dual impact of substance abuse and trauma, as well as a specialized track for combat related Posttraumatic Stress Disorder.

Twelve Oaks Recovery center is privileged to support U.S. service members and their adolescent and adult beneficiaries. Our Tricare-certified facilities are committed to providing comprehensive rehab treatment for addiction and other behavioral health needs at every level of care.

Setting a Goal of Lasting Resilience

Twelve Oaks is a Tricare certified facility.

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