Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Twelve Oaks Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Twelve Oaks Recovery Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Does Blue Cross Blue Shield Cover Drug Rehab in Navarre, Florida?

Does Blue Cross Blue Shield Cover Drug Rehab?

Does Blue Cross Blue Shield Cover Drug Rehab at Twelve Oaks Recovery Center?

As one of the premier insurance companies with some of the most far-reaching coverage, Blue Cross Blue Shield (otherwise known as BCBS) provides services through the company Florida Blue across the state of Florida. Therefore, if you are a Floridian in need of drug rehabilitation services, and you have BCBS insurance, it is likely that you will be able to access support that your insurance company will cover.

Blue Cross Blue Shield provides coverage for an array of rehab treatments, and your specific policy will dictate the exact type of care that your plan will pay for. Some policies cover residential treatment, others cover traditional outpatient services, and some cover both. However, it is important to note that BCBS insurance is operated by 36 independently run organizations throughout the United States, all managing their own coverage. Florida Blue is just one example, and since there is such a wide range of options for care, it is recommended that you review your specific policy as you prepare to enter treatment.

At Twelve Oaks Recovery Center, we know that understanding the intricacies of insurance coverage can sometimes be a difficult task. Therefore, we will work with you to help you understand whether or not your Florida Blue plan covers our services for yourself or for a loved one.

What Types of Drug Rehab Does BCBS Cover?

What Types of Drug Rehab Does Blue Cross Blue Shield Cover at Twelve Oaks?

Drug rehab often involves a multitude of services, and treatment planning is a highly individualized process. Some patients require care which begins with detoxification, also known as detox, followed by residential or inpatient care. Some patients return to community-based care upon completion of residential treatment, either returning home or enrolling in a partial hospitalization program (PHP) or an intensive outpatient program (IOP).

As noted above, some BCBS insurance policies cover some types of treatment (i.e. inpatient, residential, partial hospitalization programs, intensive outpatient programs, etc.) while others do not. In order to determine what types of supports you will be able to access under your plan’s coverage, you will need to review your specific BCBS policy.

At Twelve Oaks Recovery Center in Navarre, Florida, we can help you discern what type of coverage is available to you. Please have your insurance card accessible when you contact us, and a member of our team will be happy to contact Florida Blue to confirm your benefits and verify what types of drug rehab your policy will cover. While we cannot be responsible for any charges your insurance company does not cover, we will always bill them as a courtesy to you.

How Much of the Cost is Covered by BCBS?

How Much of the Cost of Drug Rehab at Twelve Oaks is Covered by Blue Cross Blue Shield?

Each Florida Blue policy will have limits on certain types of coverage and the amount of times one can access certain supports in a given benefit period. Typically, there are also limits on the total that an insurance company will compensate a provider for certain services, and it is recommended that patients seek in-network care for the most cost-effective treatment.

For example, depending on your Florida Blue coverage, you may only be able to access certain types of residential treatment for a certain number of days within any given calendar year.

Prior to beginning the admissions process at Twelve Oaks Recovery Center, we will work with patients to contact Blue Cross Blue Shield to confirm benefits and coverage, and to gain a clearer picture of the costs associated with treatment with us.

What if BCBS Doesn't Cover All My Needs?

What Can I Do if Blue Cross Blue Shield Doesn’t Cover All of My Drug Rehab Needs?

At Twelve Oaks Recovery Center, we believe in providing the highest quality drug rehab services available, and in helping our patients find ways to pay for this care. Sometimes, insurance does not cover all the supports that an individual needs in his or her journey to recovery, and when this occurs, considerable financial strain can occur.

For this reason, we take the time to verify benefits prior to admitting patients, and to having a thorough discussion of the costs associated with treatment so that individuals and families can make informed choices about partaking in treatment.

Our advisors are prepared to help guide you through the details of your Florida Blue coverage, and to assist you in creating a payment plan for any balance that your insurance does not cover.

How Can I Confirm My BCBS Benefits?

How Can I Confirm My Blue Cross Blue Shield Benefits for Twelve Oaks?

To verify your coverage through Florida Blue, and gain an understanding of what drug rehab options that your policy will cover, we encourage you to reach out to Twelve Oaks Recovery Center in Navarre, Florida as soon as possible. A welcoming and knowledgeable staff member is available to answer any questions you may have about insurance billing and financial matters, in addition to any other questions you may have about healing with us. Let us help you begin the path toward recovery today.

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